About:

Problems installing VPN client on a Mac. After clicking Download, receiving message:


"AnyConnect.pkg can’t be opened because it is from an unidentified developer. Your security preferences allow installation of only apps from the Mac App Store and identified developers."

Solution:

1. In the Finder on your Mac locate the AnyConnect app
2. Hold down Control key, click on the AnyConnect icon and choose Open
3. Click on Open button

Still need help with other IT issues or questions:

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Phone: (905) 525-9140 x 24357 (2HELP)