Downloading Trend Micro Antivirus when off-campus

Created by Mahnoor Anjum on Apr 09, 2024

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Symptoms/Issue:
User unable to install Trend Micro as they are off campus.

Environment
Antivirus at McMaster - Information Technology Security

Cause:
Must be on campus to download Trend Micro, antivirus.

Solution:
If you are off campus and need to install Trend, you will first need to connect to the VPN: Virtual Private Networking - UTS (mcmaster.ca)

Related Links:

Page:
Connecting to VPN (Virtual Private Network) (Client Services Self Help Portal)
Page:
Downloading Trend Micro Antivirus when off-campus (Client Services Self Help Portal)
- vpn
- trend-micro
Page:
Not authorized for Duo error Mosaic (Client Services Self Help Portal)
Page:
Problems installing VPN on a Macintosh (Client Services Self Help Portal)
- vpn
- mac
- apple
Page:
TMS or Timetrack website (Client Services Self Help Portal)
Page:
Trend Micro Install (Client Services Self Help Portal)
- antivirus
- trend-micro
Page:
Uninstall the VPN on a Mac (Client Services Self Help Portal)
- vpn
Page:
Uninstall Trend Micro in order to install updates, but I don't have a password. (Client Services Self Help Portal)
- trend-micro
- uninstall
Page:
Using VPN (Virtual Private Network) (Client Services Self Help Portal)
- vpn
- anyconnect

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