Unable to Log into Mosaic

Can't login into Mosaic: mosaic.mcmaster.ca

The following are a few reasons why you may not be able login to Mosaic:

• You will not be able to log into Mosaic on the same day that you activate your MacID.  If you just activated your MacID, please wait until the following day to log into Mosaic.
• If you are entering your email address (MacID@mcmaster.ca) as the login. Please enter only your MacID instead of the full email address as your login. 
• MacID password is incorrect.  Check if you are able to log into anything else that uses your MacID password.
• Mosaic undergoes maintenance every Thursday night from 6pm to 10pm, with the possibility of closures of sub-systems during this time.  
  
• Browser caching issue: Follow the instructions to Clear the cache in web browsers

• Request additional access to Mosaic Campus Solutions or Mosaic HR as an employee 
• Trouble Accessing Mosaic (Oracle PeopleSoft) for Job Referral Confirmation
• Blocked Frame Error in Mosaic