Issue: |
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When using Mosaic, you might encounter a pop-up error message that looks like this: “An embedded page at hrpd.mcmaster.ca says: Blocked a frame with origin ‘https://hrpd.mcmaster.ca’ from accessing a cross-origin frame.” |
Environment: |
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Using Chrome when accessing Mosaic. |
Solution: |
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Browser Compatibility Issue with Mosaic: If you encounter issues accessing Mosaic functions while using Chrome, please switch to a different browser such as Firefox, Safari, or Edge. An alert has been posted on the Mosaic login page regarding this issue. UTS is aware of the problem and will provide updates in the Alerts section on the Mosaic login page. |
Relevant useful links: |
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Still need help with other IT issues or questions: |
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Chat with us: Click to chat Submit Ticket: Click to submit a ticket In-Person Support: Join the Line Phone: (905) 525-9140 x 23355 |