About:

How to clear the cache in web browsers. 

(Usually after updates or upgrades have gone through in Mosaic, you will need to clear the cache in your web browser.)

Environment

  • Internet Explorer
  • Firefox
  • Chrome
  • Safari
  • Edge

Solution:

Clear the cache in your web browser on your computer by doing the following:

  1. Open your web browser
  2. Press CTRL+SHIFT+DELETE keys (if using Windows) or Command+Shift+Delete (if using a Mac) to open the clear browsing data page
  3. Set to clear the following items from: “the beginning of time" or "Everything" or "All"
  4. Select the boxes for cache, cookies, browsing history, download history
  5. Click “CLEAR BROWSING DATA” or "Delete" or "Clear"
  6. Close out of your web browser completely and then re-open.

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