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Symptoms/Issue: 

Trying to sign in to Microsoft 365 apps and seeing a message that the device has been deleted.

Description: 

This is the self-help article posted for the issue for customer to resolve the issue themselves but if they are not able to, then customer is encouraged to contact the service desk.

Service Desk will move the ticket to Endpoint Management. 

Solution: 

Once customer responds with the device details, move the ticket, using team name, to Endpoint Management.


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