Symptoms/Issue: |
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In Mosaic, customer is receiving a pop-up error message similar to this:
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Environment: |
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Using Chrome when accessing Mosaic. |
Triage Steps to be taken: |
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Ask which browser they are using. " Hello Customer: |
Solution: |
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Customer, there is an alert posted on the Mosaic log in page regarding issues accessing Mosaic functions when using Chrome. If you are experiencing this issue, you will need to use a different browser such as Firefox, Safari or Edge. UTS is aware of this issue and updates will be posted under the Alerts section on the Mosaic log in page. |
Related Links: |
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