Description: |
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Customer/department has their own physical conference unit but they need the phone line/jack activated in a meeting room for a teleconference. |
Environment: |
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Telecom |
Solution: |
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The Departmental coordinator will need to submit a workorder through Phone Work on the telecom website (telecom.mcmaster.ca). The following information can be provided to the customer: To have the phone line activated, you will need to submit a workorder through Phone Works on telecom.mcmaster.ca You would submit it as a "new install" and put a note in the comment field that you have your own unit. Please also specify the beginning and end of your meeting/conference. Our telecom group will process the order and schedule their tech to activate the jack for that time period. |
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