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Description: Describe the problem or symptoms experienced by the customer / user |
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External applicant trying to apply for a job at McMaster through careers.mcmaster.ca is reporting problem signing in as a new user. When they enter their password, the password field is automatically shortened to 3 dots. |
Solution: |
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When the password field changes to 3 dots, it is a form of encryption. The password that is being entered is not being erased or changed by the system. Users simply need to enter their password as they would normally and then verify/confirm the same password. |