About:

How to disable pop-up blocker or manage pop-ups in various browsers?

Note: In some Mosaic screens, pop-ups must be disabled in order for the information to render

Step By Step Guide:

Select: Menu (3 dots/lines on upper right) >> Settings >>Privacy and Security >>Site Settings >> Pop-Ups and Redirects

Click on Safari (upper left) >> Preferences >> Security >> remove checkmark beside Block Pop Up Windows     

Select: Menu (3 horizontal bars/ on upper right) >> Options >> Privacy and Security >> Scroll down to Permissions >> remove check mark beside Block Pop-Up Windows or click on Exceptions to manage   

Select Menu (3 dots/lines on upper right ) >> Settings >> Lock icon the left (Privacy and Security) >> Scroll down to Pop Ups

Still need help with other IT issues or questions.

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Phone: (905) 525-9140 x 23355