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Issue: 

Have you un-enrolled from courses before deadline, but still seeing tuition and a supplementary fee?

Triage Steps to be taken: 

There is a different process for:

  • A graduate
  • An undergraduate student
  • MCE student

Solution: 

You will have to reach out to the [Registrar's Office] (https://registrar.mcmaster.ca/about/) for this concern. They will be better able to help you. They can be contacted via live chat [here](https://registrar.mcmaster.ca/about/#tab-10) 

Additional info:

Information about dropping and withdrawing courses: Withdrawing | Office of the Registrar | McMaster University

Information about dates and deadlines: Dates & Deadlines | Office of the Registrar | McMaster University

Information about refunds: Refunds | Office of the Registrar | McMaster University 

Please note:

Make sure and confirm that you dropped the course before the add/drop deadline, and it is not the final day to drop the course before receiving an F. Anytime you drop after the add/drop deadline you are charged a % of fees. If you dropped the courses on the weekend it might take until Monday to see fees reflected."


 You are a grad student, and you can find information about Final dates to drop courses here: Dates and Deadlines – School of Graduate Studies (mcmaster.ca) 

You can contact Grad school: Contacts – School of Graduate Studies (mcmaster.ca) for more help.

If you are a MCE student, please find more information here: Withdraw and Refund Policies - McMaster Continuing Education

And you can contact MCE here: Contact Us - McMaster Continuing Education. They will be able to help you further. 


Related Links: 



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