" Hello customer:
You will have to reach out to the [Registrars Office](https://registrar.mcmaster.ca/about/) for this concern. They will be better able to help you. They can be contacted via live chat [here](https://registrar.mcmaster.ca/about/#tab-10)
Additional info:
Information about dropping and withdrawing courses: Withdrawing | Office of the Registrar | McMaster University
Information about dates and deadlines: Dates & Deadlines | Office of the Registrar | McMaster University
Information about refunds: Refunds | Office of the Registrar | McMaster University
Please note: Make sure and confirm that you dropped the course before the add/drop deadline, and it is not the final day to drop the course before receiving an F. Anytime you drop after the add/drop deadline you are charged a % of fees. If you dropped the courses on the weekend it might take until Monday to see fees reflected."