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About:

Users may want to schedule meetings using role-based accounts to enhance flexibility and productivity for the member of the team that are using the role-based account. Role-based accounts enhance collaboration and streamline meeting management ensuring only authorized personnel can schedule and modify meetings

Description:

Role-based accounts are not entitled to Zoom accounts. However, users are able to use Outlook to schedule meetings with their own Zoom accounts' and sending the invitation through the role-based account's email. 

Solution:

To send Zoom meetings through role-based accounts, users will need to ensure that they are:

  • Logged into both their personal emails and the role-based account on Outlook
  • Logged in on the Zoom account via the Outlook plugin using their own Zoom account
  • Scheduling the meeting through the role-based accounts' calendar.

Additional Info:

If users are unable to schedule Zoom meetings through the Outlook App, users will need to download the Zoom plugin for Outlook: https://zoom.us/download?_ga=2.83348438.152290243.1726077320-194866865.1724157443

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