Trouble Accessing Mosaic (Oracle PeopleSoft) for Job Referral Confirmation

About:
Are you an employee and receiving an email from Mosaic (Oracle PeopleSoft) to confirm a referral for a job applicant but cannot access the site to confirm it?

Description:
Even though you’ve correctly input your User ID and password, an error message pops up indicating that the User ID and/or password is incorrect.

Solution:

If you are having issues accessing the employee referral, please try the following:

1). Click on the link in the email and then try logging into Mosaic by entering your MAC ID in UPPERCASE or

2). Follow this navigation in Mosaic:

Navigator (Compass icon on the top right) > Human Resources > Self-Service > Recruiting
Then select the desired referral to Confirm

Please contact us if the above steps don't resolve the issue.

Relevant useful links:
How do I request additional access to Mosaic Campus Solutions or Mosaic HR as an employee?

Still need help with other IT issues:
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