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About: 

  • Device not connecting to Wi-Fi.
  • Internet connectivity issue.

Description:

Are you a student living in the McMaster graduate residence (10 Bay) and you are trying to connect your device but it's not connecting? 

 Cause: 

Please note:

Network at 10 Bay is not managed by UTS networking team.


Solution: 


The Internet provider for 10 Bay, Pavlov, can be reached at the locations below:

You can reach out to them directly,

Their user guide and contact information is available on this page: 

Please reach out to them for further assistance.

Thank you.

Relevant useful links: 



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