Account owner: As the account owner, you are able to manage this account using the role-based tool. To reset the password, please do the following: - log into the Role-based tool https://apps.mcmaster.ca/role-based using your personal MAC ID.
- Click on the Actions button to the right of the account name (icon of a square with pencil in it)
- Click on "Request Password Change". A new activation code will be sent to your email.
- In the Role-based tool, click on the Change Password button and enter the activation code.
Not account owner: You will need to speak with the owner of the role-based account to have them reset the password through the role-based tool. If the owner is gone/not available, a manager in the department will need to send an email to uts@mcmaster.ca indicating that: 1. They authorize the password be reset on the account and 2. They provide the macid of the new owner to be added so that they can change the password. |