About:

There are two types of role-based account:

  • Account owner
  • Non account owner

Step by step guide:

Account owner:

As the account owner, you are able to manage this account using the role-based tool.  

To reset the password, please do the following: 

  1. log into the Role-based tool https://apps.mcmaster.ca/role-based using your personal MAC ID.
  2. Click on the Actions button to the right of the account name (icon of a square with pencil in it)
  3. Click on "Request Password Change".  A new activation code will be sent to your email.  
  4. In the Role-based tool, click on the Change Password button and enter the activation code. 

Not account owner:

You will need to speak with the owner of the role-based account to have them reset the password through the role-based tool.  

If the owner is gone/not available, a manager in the department will need to send an email to uts@mcmaster.ca indicating that:

 1. They authorize the password be reset on the account and

 2. They provide the macid of the new owner to be added so that they can change the password. 

Relevant useful links: