About: |
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Role-based account owners have the ability to reset the password through the Role-based tool. |
Step by step guide: |
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Account owner: As the account owner, you are able to manage this account using the role-based tool. To reset the password, please do the following:
Not account owner: You will need to speak with the owner of the role-based account to have them reset the password through the role-based tool. If the owner is gone/not available, a manager in the department will need to send an email to uts@mcmaster.ca indicating that: 1. They authorize the password be reset on the account and 2. They provide the MacID of the new owner to be added so that they can change the password. |
Relevant useful links: |
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Still need help with other IT issues or questions: |
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Chat with us: Click to chat Submit Ticket: Click to submit a ticket In-Person Support: Join the Line Phone: (905) 525-9140 x 24357 (2HELP) |