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About: 

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What is the Course Outline Portal?

Description: 

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Customer reported an error: Are you encountering an issue while attempting to log in to Simple Syllabus? “Is it possible to reset my login account with syllabus and I try again?”


Error reported by customer when tried to login to Simple Syllabus: 


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Possible triage:  "Customer, are you having trouble logging into simple syllabus? Are you having issues logging into other places with your MacID and password?If customer replies: “No. Only with Simple Syllabus.”Let the customer know: "Unfortunately this is not software that UTS supports directly. I
Feature

UTS Support: 

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Additional Info: 

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At UTS we do not have the option available

to me

to reset the login for Simple Syllabus, UTS does not provide support for Simple Syllabus.

University Technology Services (UTS) has the capability to assist with a complete reset of your MacID login credentials, including your password. However, if you currently have access to other components of your account, such as Outlook, Teams, Mosaic, etc., we will not recommend proceeding with a full reset at this time.

Solution: 

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simple syllabus. You can try contacting the support contact for simple syllabus. Please email Simple Syllabus. Please email course@mcmaster.ca for course outline portal specific questions. 

I would

We also suggest reaching out to the Avenue to Learn support team as well

-

as they might have more information for you in

regard

regards to setting up your course.

 

For the quickest response, please go to the A2L support intake form

,

located at http://avenue.mcmaster.ca/support/

You can also reach us at (905) 525-9140 ext. 23757". 
Additionally:  UTS can assist with resetting your entire MacID login and password - but I would not advise this at this time if you still had access to other parts of your account - such as outlook, teams, Mosaic etc "

 

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