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About:

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Users may Do you want to schedule meetings using role-based accounts account to enhance flexibility and productivity for the member of the team who are using the role-based account.?

Role-based accounts enhance collaboration and streamline meeting management ensuring only authorized personnel can schedule and modify meetings.

Description:

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Role-based accounts are not entitled to Zoom accounts.

However, users you are able to use Outlook to schedule meetings with their your own McMaster email Zoom accounts' account and sending send the invitation through the role-based account's email. 

Solution:

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To send Zoom meetings through role-based accounts, users you will need to ensure that they you are:

  • Logged Log into both their your personal emails McMaster email and the McMaster role-based account on Outlook
  • Logged in on Log into the Zoom account via the Outlook plugin using their your own personal McMaster Zoom account
  • Scheduling Schedule the meeting through the McMaster role-based accounts' calendar.

Additional Info:

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If users you are unable to schedule Zoom meetings through the Outlook App, users you will need to download the Zoom plugin for Outlook:

- Client Services Internal Knowledge Base - (mcmaster.ca)

Relevant useful links:

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How to Schedule Zoom meeting on behalf of someone

Zoom plugin download for Outlook - Client Services Internal Knowledge Base -

Still need help with other IT issues or questions:

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Phone: (905) 525-9140 x 24357 (2HELP)