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wifi
Symptoms/Issue

About: 

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  • Device not connecting to
  • Wi-Fi.
  • Internet connectivity issue.
Customer is is their .

Description: 

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Are you a student living in the McMaster graduate residence (10 Bay) and

you are trying to connect

your device but it's not connecting

? 

 Cause: 

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Note
titlePlease note:

Network at 10 Bay is not managed by UTS networking team.


Hello customer, 

The network at 10 bay is not managed by UTS. 

The , Pavlov, can be reached at the locations belowYou can reach out to them directly, their

Please reach out to them for further assistance.

Thank you.

Solution: 


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Please contact the Internet provider for 10 Bay

(Pavlov) by using one of the following methods:

Their user guide and contact information is available on this page: 

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Related Links

Relevant useful links: 

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Content by Label
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Still need help with other IT issues or questions:

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Phone: (905) 525-9140 x 24357 (2HELP)