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Alumni contacts client services to request re-gain access to their @mcmaster.ca account for several reasons. 

e.g., sometimes students create personal accounts (social media, banking etc.) using @mcmaster.ca.

Alumni when lose access to those personal accounts; they contact client services to gain access to @mcmaster.ca in order to recover the person account they have created using @mcmaster.ca.​​​​​​​

Note: We do not recommend students to use @mcmaster.ca to create their personal accounts (such social media, banking etc.).

But ​​​​we do offer ​​​​the Alumni Association offers anemail forwarding servicesservice.  (Link attached below) 

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