Issue:

  • Alumni mail forwarding not working
  • Alumni email forwarding not working
  • Emails are not being forwarded.
  • Alumni wants to regain access to their McMaster email.

About: 

This guide provides information for McMaster alumni who wish to regain access to their @mcmaster.ca email accounts.

Description: 

Regaining Access to Your @mcmaster.ca Account:

As a McMaster alumnus, you may have used your McMaster email address to create personal accounts (e.g., social media, banking, etc.) or as a contact address on resumes. 

Feature:

Note:

Important Note for Current Students

We advise current students against using their @mcmaster.ca email address to create personal accounts (such as social media, banking, etc.). This is to avoid any potential issues in the future when transitioning from student to alumni status.

 Solution:

McMaster Alumni do not retain access to the @mcmaster.ca account they used as students.  The Alumni Association does offer Email forwarding for those wanting to keep a McMaster related email address. 

Please refer to the information on the Alumni Association's webpage regarding this service: 

Please note: Before you can establish your email forwarding, your @mcmaster.ca email address must expire. If you still have access to your @mcmaster.ca inbox, you are not eligible for email forwarding. Unfortunately, an unavoidable interruption in service occurs between your email address expiration and the activation of email forwarding.

Additional Info:

Q. After students graduate, when does an email become inactive?

Ans. @mcmaster.ca email expires after your convocation.

Info:

Should you require further information or encounter any problems while signing up for the alumni email forwarding service, please feel free to reach out to McMaster Alumni at alumni@mcmaster.ca. They are available to assist you with your queries and concerns.

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