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Issue: 

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The training summary in Mosaic does not display the correct dates for recently renewed or newly completed regulatory health and safety training.

Solution: 

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  1. Proof of Training Information:

  2. Navigation in Mosaic:

    • Follow this path to check the correct dates:
      • Click on the Navigator (compass icon on the upper right).
      • Go to NavBar > Human Resources > Self Service > Learning & Development > Session Time and Status.

  3. Further Assistance:

    • For questions regarding Environmental and Occupational Health Support Services (EOHSSUniversity Health and Safety (UHS) health and safety training , visit our please visit  frequently asked questions or contact us their department at eohss@mcmasteruhs@mcmaster.ca or at extension   24352. 
    • For FHS and Biosafety training, contact fhsso@mcmaster.ca.
    • For AODA training, contact aoda@mcmaster.ca.

Relevant useful links: 

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Still need help with other IT issues or questions:

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Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Call Us: (905 525-9140 * 2Help (24357)

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