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About:  

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Are you having problems logging into OSCARPlusOSCARplus?

Cause:

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  • Incorrect
MAC ID/Password or ID not set up for access
  • MacID/Password
  • Incorrect login entry (it uses macid@mcmaster.ca)
  • Browser issue
  • Access issue

UTS Support:

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If you are unable to log into OSCARplus, here are some things you can check:

  • make sure you are entering your McMaster email address as the login and not just your MacID
  • does your MacID password work to log into any other systems such as Mosaic or Avenue to Learn?
  • try using a private/incognito window in your browser to log into OSCARplus.  You can also try using a different browser.

UTS does not provide support for OscarPlus.  
University Technology Services (UTS) has the capability to assist with a complete reset of your MacID login credentials, including your password.

However, if you currently have access to other components of your account, such as Outlook, Teams, Mosaic, etc., we will not recommend proceeding with a full reset at this time.

You can verify your MAC ID and password using this: https://maciam.mcmaster.ca

Solution:

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If your MacID password is not working to log into any systems, you can reset your password by following the instructions on this page:   Forgot MacID Password 

If your password is working and your have tried using a private browser window but the verification is successful and you are still unable to log in, please contact the Student Success Centre for technical support:as they manage the OSCARplus system. 

They have a live chat on their website which can be contacted here. -:  https://studentsuccess.mcmaster.ca/about/oscarplus/  

Additional contact information can be found here:  Student Success Centre is the department that manages OscarPlus:  https://studentsuccess.mcmaster.ca/about/contact-us/

Student Success Centre - Gilmour Hall 110

  • (905) 525-9140 x20960
  • studentsuccess@mcmaster.ca

    • For additional information: OSCARplus - Student Success Centre | McMaster University

    Relevant useful links: 

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    Still need help with other IT issues or questions:

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    Chat with us: Click to chat

    Submit Ticket: Click to submit a ticket

    In-Person Support: Join the Line

    Call Us: (905 525-9140 * 2Help (24357)

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