About:

Access email on Windows device


1. Open Microsoft Outlook Client to access your email. You should be able to access the inbox with 
no issues. 
2. Depending on your outlook version, you may receive a pop window that looks like this.

If this happens, remove the user account and replace it with your macid@mcmaster.ca
                                                                         *Make sure to check "Remember my credentials".

3. You may have to relaunch your Outlook client for any emails to update

To add another account:

1. Open Outlook
2. Click File > Account settings > Account settings
3. Click Add Account and follow the prompts

Still need help with other IT issues or questions?

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Call Us: (905 525-9140 * 2Help (24357)