About: 

  • Device not connecting to Wi-Fi.
  • Internet connectivity issue.

Description:

Are you a student living in the McMaster graduate residence (10 Bay) and you are trying to connect your device but it's not connecting? 

 Cause: 

Please note:

Network at 10 Bay is not managed by UTS networking team.


Solution: 


Please contact the Internet provider for 10 Bay (Pavlov) by using one of the following methods:

Their user guide and contact information is available on this page: 

Relevant useful links: 

Still need help with other IT issues or questions:

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Phone: (905) 525-9140 x 24357 (2HELP)