Jupyter account

My Jupyter account will not connect to the server. I try to connect to the server, but it kicks me out after 30 seconds.

Screenshot:

The Jupyter service is hosted and managed/maintained by the department of Math & Stats. As they are designated as the dedicated support for this service, you’ll need to directly engage with them for follow-ups.
 
All of their contact information can be found here:

• Contact-Department of Mathematics & Statistics

You may also wish to review following self-help article: 

• Installing, Opening and Using Jupyter Notebook