About: |
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Are you an employee and receiving an email from Mosaic (Oracle PeopleSoft) to confirm a referral for a job applicant but cannot access the site to confirm it? |
Description: |
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Even though you’ve correctly input your User ID and password, an error message pops up indicating that the User ID and/or password is incorrect. |
Solution: |
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If you are having issues accessing the employee referral, please try the following: 1). Click on the link in the email and then try logging into Mosaic by entering your MAC ID in UPPERCASE or 2). Follow this navigation in Mosaic:
Please contact us if the above steps don't resolve the issue. |
Relevant useful links: |
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Still need help with other IT issues: |
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Chat with us: Click to chat Submit Ticket: Click to submit a ticket In-Person Support: Join the Line Call Us: (905 525-9140 * 2Help (24357)) |