“5objp” Error When Accessing Outlook on Samsung Android Devices

Start by confirming you can sign in through the web at https://outlook.office.com/mail/ If you can successfully sign in there, please follow the step-by-step guide to resolve the 5objp error:

1. Uninstall the outlook app 

2. Go to settings

3. Passwords & accounts

4. Find your McMaster email

5. Select and remove it

6. Restart your phone/device
7. Re-install outlook
8. Attempt to sign in once more

If you are still unable to login and you are receiving the same error message, please ensure that all saved accounts using your McMaster login credentials are removed under settings.