About:

Microsoft Word Online

 Cause: 

Cause is unknown at this time.

Triage Steps to be taken: 

The following steps can be taken to resolve the problem. (Recommended caution)

Go to Control panel > System and security > System > Advanced system settings (in upper-left side) > Advanced tab > Settings in Performance box > Visual effects: Here disable Animate controls and elements inside windows (disabled all three check boxes with the word Animate).

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