Can't connect to Mac-Wifi, Reznet or Eduroam after changing MacID password

Symptoms/Issue:
Customer changed MacID password and is now unable to connect to campus wifi networks.

Description:
Old password is saved on the device for the campus wifi networks.

Solution:

Customer will need to forget the campus wifi networks on their device(s) and then reconnect.

Instructions on how to forget campus networks and how to add can be found on the following page under each of the OS/device tabs:

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Canned answer in Jira Service Desk (wifi - add/forget):

Hello,

If you have reset your MacID password, you will need to forget on campus Wi-Fi networks in order to connect.

Please refer to the following site as it has instructions on how to forget your wireless network and add it: https://uts.mcmaster.ca/services/infrastructure/connect-to-wifi/

Thank you

UTS Service Desk