Symptoms/Issue: |
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Zoom Passcode |
Description: |
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Customer is required to enter passcode to Join Zoom Meeting |
Environment: |
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Zoom |
Cause: |
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One-Click Join Feature is inactive on the account. |
Triage Steps to be taken: |
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Ensure the customer is able to access their McMaster Zoom account. |
Solution: |
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If the customer has access to their account have them follow the steps provided here: |