Description: Describe the problem or symptoms experienced by the customer / user

How individuals/departments can request a Long Distance PIN

Solution: Explain the recommended solution or workaround for the issue.

To request a long distance PIN, 

Please submit a request to:  telecom@mcmaster.ca

Ensure to include:  User Name, extension, department, campus address and an account number to charge for the service.

Related Links: 

https://telecom.mcmaster.ca/how-tos/faqs/#phone-features