Description: |
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Customer has a Chromebook and is unable to connect to the Wi-Fi on campus. |
Step-by-step guide: |
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If this is their first time connecting: " Hello Customer, When they are prompted to enter their MacID and password, have them enter their MacID with the preface of ads\: ads\theirmacidhere If they have previously connected and used Mac-WiFi on this device in the past: " Hello Customer, Please try to forget the Mac-WiFi network:
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Solution: |
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https://uts.mcmaster.ca/services/infrastructure/connect-to-wifi/#tab-content-chromebook uts.mcmaster.ca Requirements: Latest System Updates (Control Panel – Windows Updates). Important – WPA is a newer protocol and ensuring your system is up to date is essential for it to work properly [...]Read More... |
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