Versions Compared

Old Version 4

changes.mady.by.user Mahnoor Anjum

Saved on

compared with

New Version Current

changes.mady.by.user Mahnoor Anjum

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

About:

Section

I am trying to do windows updates, but I am receiving an error that Trend needs to be uninstalled.

I do not have the password for removing Trend.

Solution:

Section
  • Trend Micro requires a password for uninstalling of the program. UTS Endpoint Management Team (Tech Services) must connect to your computer and uninstall the program for you so that the updates may continue.
  • Please submit the request through a ticket at https://servicedesk.mcmaster.ca
Related Topics

Relevant useful links:

Section

Still need help with other IT issues or questions:

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Phone: (905) 525-9140 x 23355