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About: 

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This article provides a brief list of acceptable and non-acceptable devices for the Reznet-IoT network. If you are unable to connect to the 

Reznet network with your device, it is because it does not support a wireless security method called WPA2-Enterprise. The Reznet-IoT 

network .

Detailed information can be found here:

supports certain devices without WPA2-Enterprise, please read below for more details.


  • If you are having issues with using ethernet ports, you can follow the instructions for Netreg.
  • If you are having issues connecting to Mac-WiFi or Reznet-WiFi, you can follow the instructions here Wifi Connection Instructions. 

    Note
    titlePlease note:

    The Reznet-IoT instructions are for residence students trying to connect a device that does not support Reznet-WiFi. 

    Wireless-at-mcmaster/reznet-iot


Accepted/Non-Accepted Devices:

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Acceptable Compatible devices: 

  • Fire-stick
  • PetCube
  • Kindle Readers, Kobo Readers
  • Smart Televisions
  • Gaming Consoles such asXbox, PlayStation, Nintendo Switch
  • Learn more here: Reznet-IoT - UTS (mcmaster.ca)

To add acceptable compatible devices to the networkReznet-IoT, please fill out this form → submit a request form with your name, MacID, Mac Address of the device(s), Residence building name and room number.:   Reznet-IoT-Form

The form requires:

  • Mac ID
  • MAC Address - a MAC address is the physical/hardware address of a device. For help getting MAC address → MAC_Address_Instructions

  • Residence and Room #

Instructions on how to find your Mac Address on your device can be found here:  https://uts.mcmaster.ca/services/infrastructure/wireless-at-mcmaster/reznet-iot/reznet-iot-mac-address/ 


Non-Acceptable Devices:Devices that are not compatible

  • Wireless Printers are not supported - and cannot be connected to the network in residence.  Printers can be used by connecting USB from printer to computer.  More information /alternatives can be found here Printer Guide for McMaster Students
  • Home Assistant Devices such asAlexa, Amazon Echo Devices, Google Home etc. are not supported.


Please refer to the following page for more details:  https://uts.mcmaster.ca/services/infrastructure/connect-to-wifi/#tab-content-reznet-iot 

Device Not Listed:

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If you have a device that is not listed above, please fill out a Reznet-IoT-Form and we can verify if it would be acceptable. 

Relevant Useful Links:

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Still need help with other IT issues or questions:

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the LineLine

Call UsPhone: (905) 525-9140 * 2Help x 24357 (243572HELP)