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Description:

Describe the problem or symptoms experienced by the customer / user

 

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I am an employee and I need additional access in Mosaic Campus Solutions or Mosaic HR.  How do request this access?

Solution:

Explain the recommended solution or workaround for the issue.

 

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Your supervisor will need to submit the request on your behalf through the online form by doing the following:

  • Log into into servicedesk.mcmaster.ca
  • Select Accounts and Access
  • Select Mosaic Access Request Form
  • Select Campus Campus Solutions Access or HR Access from the dropdown drop down in the form
  • Fill in all data fields.
  • Submit

Once submitted, the form is automatically directed to the Registrar's Office to complete and someone in their department will follow up with the customer through the ticket.appropriate department to complete.

Relevant useful links

Related Links

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