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KNOWLEDGE BASE
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Welcome to UTS Client Services Self Help Portal.

Need an answer fast? Check out our latest Knowledge Articles.

Next, you might want to:
  •  Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
  •  Customize the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.

Dear Valued Customers,

We are delighted to welcome you to our Self-Help Knowledgebase, your go-to resource for resolving issues independently and efficiently. This platform has been designed with you in mind, empowering you with the tools and information needed to navigate and troubleshoot common concerns effortlessly.

Here, you will find a wealth of articles, covering a wide range of topics, all aimed at providing clear and concise solutions to common challenges. Our Knowledgebase is your one-stop-shop for self-help.

Key Features of Our Knowledgebase:

  1. Comprehensive Guides: Step-by-step instructions and detailed guides to walk you through various processes.

  2. Frequently Asked Questions (FAQs): Quick answers to common queries, saving you time and effort.

  3. Search Functionality: Use the search bar to find specific topics or keywords, ensuring you get relevant information quickly.

  4. Visual Tutorials: Where applicable, we've included visual aids to enhance your understanding of certain processes.

  5. Updated Content: Our team regularly reviews and updates content to ensure it reflects the latest information and best practices.


We hope this Knowledgebase empowers you to make the most of our services and provides you with the assistance you need, whenever you need it.

Happy self-help exploring!

Best regards,
McMaster UTS Support Team.

Need Help? – Contact Us

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Call Us: (905 525-9140 * 2Help (24357))


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Need an answer fast? Check out our latest Knowledge Articles.

Frequently asked questions

  • Add links to popular how-to and troubleshooting articles.
  • Highlight important documentation.

Need more help?

  • Link to resources such as your service desk, questions & answers or a forum.
  • List contacts for getting additional help.

Use the search feature to find the articles.


Other resources

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  • Add other helpful information.

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