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Symptoms/Issue

About:

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Customer is trying Trying to connect an app Goodnotes to OneDrive for the document storage purposes.  

Description: 

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Customer reported that log in to open drive, says Are you getting a message that says  “Need admin approval” and then asks customer you to sign in with the an admin account?

Environment:

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365

 Cause Cause:

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Note
titlePlease note:

McMaster does not allow the use of GoodNotes with McMaster 365 Accounts.

Solution: 

Customer cannot use GoodNotes with their McMaster 365 Account.
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"Hello customer, McMaster does not allow use of GoodNotes with our 365 Accounts. It was been deemed too intrusive for approval.  You   You must have the files stored locally and then you can upload them to OneDrive, or you can set OneDrive to sync with a local folder using the official OneDrive desktop application. " 

Relevant useful links

Related Links

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  • Reference ticket: [TS-25484] Third-party App Review - Goodnotes - UTS Service Desk (mcmaster.ca)
  • How to migrate data to OneDrive
  • https://mcmasteru365.sharepoint.com/sites/discoverM365andZoom/SitePages/
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