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Symptoms/

Issue: 

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I do not know how to enrol enroll in Undergrad or Graduate or MCE courses / classes.

Description: 

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Students are Are you finding it challenging to find enrolment related information. 

Environment:

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?

  • Mosaic
  • Timetable

 Cause: 

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It is likely that the students you know how to enroll but they you are receiving an error message when they are trying to you enroll.

Please note: Any of the error messages displayed in the link above cannot be resolved through the Registrar's Office.

Triage Steps to be taken

Program: 

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Please note that information regarding course enrolment depends on your program, i.e., Ask the customer the following question and once they reply select the relevant info in this article to share with the customer:
“Hello, would you mind sharing the program and classes you're attempting to enrol in?

  • Undergraduate or

  • Graduate or

  • Continuing Education (MCE) 
     And are you getting an error as you are trying to enrol? "

Solution: 

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1.
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Information for
undergrads
Undergraduate student: on how
to enrol
to enrol:

Hello Customer,

“There

There are two ways you can enroll: using MyTimetable (for undergraduate students) or using Mosaic (My Planner).

To enroll through Mosaic using My Planner follow the link: Mosaic (mcmaster.ca) .

Learn more about enrollment on the following pages:

  1. Enrol using Mosaic | Office of the Registrar | McMaster University 

“

  2. How to enrol in classes | Office of the Registrar | McMaster University (MyTimetable)


Please note:

  • For guidance regarding course selection specific to your Level I Program: Visit your faculty academic advising office

  • For information regarding student orientation including, New Marauder Day in August and Welcome Week in September, please visit the Student Success Centre.

  • Follow the link to learn more about dates and deadlines:

         Dates & Deadlines | Office of the Registrar | McMaster University

 “2.

 


Expand
titleInformation for Grad student’s on how to enrol: 
“ Hello Customer,

Please follow the link to learn more about how to enroll in graduate courses: How to Enrol – School of Graduate Studies (mcmaster.ca)


Please note:

“



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3
. Information for Continuing Education (MCE) on how to enrol
:“Hello Customer
:

Continuing Education (MCE) students enroll through the MCE website: Home - Continuing Education (mcmaster.ca)

Please select your relevant course / program to explore the enrollment steps.

​​​​​​​ “

​​​​​​​ 



Additional Information:

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MyTimetable is the newest online self-service tool for undergraduate students that allows you find an optimal and conflict-free timetable and direct class enrolment. Any classes you enroll in or drop from MyTimetable will be immediately reflected in Mosaic.

Relevant useful links: 

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Still need help with other IT issues or questions:

Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Phone: (905) 525-9140 x 24357 (2HELP)