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Description:

Describe the problem or symptoms experienced by the customer / user

 

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I am an employee and I need additional access in Mosaic Campus Solutions.  How do request this access?

Solution:

Explain the recommended solution or workaround for the issue.

 

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Your supervisor will need to submit the request on your behalf through the online form by doing the following:

  • Log into servicedesk.mcmaster.ca
  • Select Accounts and Access
  • Select Mosaic Access Request Form
  • Select Campus Solutions Access from the dropdown in the form
  • Fill in all data fields.
  • Submit

Once submitted, the form is automatically directed to the Registrar's Office to complete and someone in their department will follow up with the customer through the ticket.

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