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About: 

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What is One Card? 

Description: 

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One card system (one virtual or physical card) that eventually integrates with other systems across campus to create a unified experience for students, staff, and faculty. 

TO make the following service available for McMaster community.

  • Mobile/virtual student and employee cards  
  • Dining payment  
  • Secure transactions  
  • Source of identity on campus  
  • Access and security  

For physical copy of new card needs to be printed please contact the Mac Express Office or Office of the Registrar.


The new OneCard Account Website uses MacID authentication.


OneCard Account Management create/ re-set password info available here (scroll to Mac Express Meal Plan & Card Information - Meal Plan FAQs): 

Additional Info:

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For FAQs, please follow the following links:

Accounts, deposits, eligibility, meal plans, printing:

Photo submission:

Troubleshooting/error messages: 

Joining the program:


Help Desk Tickets: https://macservicedesk.mcmaster.ca/plugins/servlet/desk/portal/1142


Still need help with other IT issues or questions:

Chat with us: Click to chat

Submit TicketClick to submit a ticket

In-Person Support: Join the Line

Phone: (905) 525-9140 x 24357 (2HELP)