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Solution:

Section
  • Verify that your computer or device has good internet connectivity. A reliable connection ensures that notes can sync quickly and successfully across devices.
  • Try opening the notebook in your browser at www.onenote.com

Open OneNote on the Web

  1. In the OneNote desktop app, select File.

  2. On the Info tab, right-click the URL shown immediately below the name of the affected notebook, and then click Copy.

  3. In your web browser, select the address box, and then press Ctrl + V on your keyboard to paste the copied URL.

  4. Press Enter to open the notebook in OneNote for the web.

Perform a Synch

  1. Open the OneNote desktop app on the PC or device where you last edited the most recent version of your notebook.

  2. Select File > Info > View Sync Status.

  3. In the Shared Notebook Synchronization dialog box that opens, check for any error code and message displayed for your notebook

  • If your notebook is stored on OneDrive, check our Service Health status page for any outages. If OneDrive is currently having issues, OneNote may be affected as well.
  • Note:  If your notebook is stored on SharePoint, you'll need to contact your administrator to report, confirm, and troubleshoot any issues.


Best Practices when Synching One Note

Please take a look at:


Repair your Office application 

  • If OneNote isn’t working correctly, sometimes you can try repairing it - Repair Office 

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