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Description:

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Presence is the portal that has all of Mac101 sessions. Mac Id and password is required to login into Presence. 

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 Mac101 is first year transition program that is dedicated to showing the first-year students the resources they can use to thrive.

Signing up with Mac101 is a week full of virtual programming dedicated to connecting first years with the resources they need before school even starts. such as: Student life panels, resume building sessions, finance etc. 

 

Triage Steps to be taken: 

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Please ensure your McMaster email and password is working fine to access other systems.  You can verify it using the link: https://maciam.mcmaster.ca 

The error message might appear if your Zoom account isn’t activated, as it’s through Zoom that event registration takes place. After activating your Zoom account, you can proceed to sign up for events via Presence.

You can activate your zoom account by going to https://mcmaster.zoom.us/, and signing in with your MacID@mcmaster.ca and MacID password. After signing in there for the first time, you can then go back to register for events through Presence 

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Relevant useful links: 

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 Still need IT help with other issues

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Chat with us: Click to chat

Submit Ticket: Click to submit a ticket

In-Person Support: Join the Line

Call Us: (905 525-9140 * 2Help (24357))