If a student calls and has you are having issues printing in the Librarieslibraries, please check their the Mac ID to ensure that it is not locked out or expired.
If the Mac ID is okayworking fine, please direct them to the printsmart website: use the Printsmart website: https://library.mcmaster.ca/services/printing for more information. NOTE: Do not forward students to contact Printsmart support in any other way aside from the support form on the Printsmart website. Note: This only applies to students and not McMaster staff. |