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A2L

• Please Check to see that that the if Chrome O/S and browser is up to date.
• Clear Chrome Browser cache by following these steps: How to clear the cache in web browsers

You need to allow pop-ups on the Chromebook to be able to move past the start quiz page in respondus.

To do this,:

• Go to "Settings" > "Privacy and Security" > "Site Settings" > "Pop ups and redirects" (Alternatively, you can copy this location(chrome://settings/content/popups) into the URL window of the chrome browser)
• Select the radio button "Sites can send pop-ups and redirects"
• Click the Add button under the "Allowed to send pop-ups and use redirects" header, and add https://avenue.mcmaster.ca/

• D2L Brightspace - Chromebook Cannot move past the "start quiz" page – Respondus Support
• Instructor FAQ: Respondus LockDown Browser and Respondus Monitor – Avenue Help (mcmaster.ca)
• How do I request Respondus LockDown Browser and Respondus Monitor be added to my course? – Avenue Help (mcmaster.ca)