The student should contact McMaster Continuing Education department directly if they can't see their course in Avenue. - If this issue was submitted through a Jira Service Desk ticket, move the ticket over to the MCE project and someone from MCE will follow up with the student in the ticket. Also provide the student with MCE's contact information in case they need to reach out to them. In Jira Service Desk there is a canned answer (CCE contact):
Hi, Thank you for reaching out to us. We have checked and McMaster University Continuing Education (MCE) is the department that can provide support and assist you with this issue. You can contact them here: Thank you.
UTS Service Desk
Note: In case you submitted the issue to UTS Jira Service Desk, UTS Jira Service Desk can move the ticket over to the MCE and someone from MCE will follow up with you in the ticket.
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