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If you are accessing the JHA portal from off-campus will first need to connect to the McMaster VPN.
Instructions on how to download and connect to the VPN can be found on the following page:

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  • If you are connected to the VPN and you are still unable to log in, please confirm your MACID password is correct by logging into your McMaster email account, Mosaic, or any other service that requires your MasID login.
  • If you can not log into anything using your MacID, contact the UTS Service Desk at servicedesk.mcmaster.ca or by going to Need Help? - Contact Us - UTS (mcmaster.ca)


If your MacID is working, you are connected to the VPN and you still cannot log into the JHA Portal.

or

if you have any questions about JHA - please contact Environmental & Occupational Health Support Services at eohss@mcmaster.ca

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