If this is their first time connecting: " Hello Customer,
Please try following manual wireless set up instructions for ChromeOS: When they are prompted to enter their MacID and password, have them enter their MacID with the preface of ads\: ads\theirmacidhere If they have previously connected and used Mac-WiFi on this device in the past: " Hello Customer, Please try to forget the Mac-WiFi network: - Sign into your Chromebook.
- At the bottom right, select the time.
- Select Settings.
- In the "Network" section, select Wi-Fi.
- Select Known networks.
- Find the network you want to forget, then select More, and then Forget.
- Try following manual wireless set up instructions for ChromeOS:
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