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Step by step instructions:

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To update your Zoom client, please follow these steps: 

  1. Sign into the Zoom App using the SSO option and sign in with your MacID@mcmaster.ca
  2. Click on the profile picture/icon in the top right corner.
  3. Select "Check for updates" and allow the Zoom App to download and install the updates.
  4. Once it finishes, you will have the latest version of the Zoom app installed on your device.

For more information, please visit this upgrade support article: https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version   

You can also visit McMaster's Zoom page: https://uts.mcmaster.ca/zoom-upgrades/ for additional information about the updates to Zoom. 

Still Need Help

Still need help with other IT issues or questions?

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Chat with us: Click to chat.

Submit Ticket: Click to submit a ticket.

In-Person Support: Join the Line

Call Us: (905 525-9140 * 2Help (24357)

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